A new way for guests to discover unique stays they might have otherwise missed.
Includes listings that lie just outside a specified search, to show guests more options.
Guests can now search for new options, from a weekend getaway to stays for a month or more.
Curated collections of inspiring stays and Experiences—starting with Greatest Outdoors.
The arrival information guests need, from directions to wifi, is now in one place.
We’ve reduced the steps needed for new guests to confirm their first reservation.
First-time guests can now easily create an Airbnb account during the initial booking process.
The most popular filters are now more visible when searching for your ideal listing.
New and enhanced search parameters for increased clarity and simplicity when searching.
Contextually relevant filters appear when in season—for example, ski-in/out.
Filter options now only surface if relevant for a guest’s preferred destination.
More specific details for amenities, such as whether a fireplace is gas or wood burning.
Ocean view? Stationary bike? These useful details are now called out in the listings.
Keeps search results consistently front and center on the map while browsing.
Map pins no longer randomly disappear and reappear while zooming and panning. Yay!
Redesigned map iconography displays popular attractions and more while searching.
Map now displays where Airbnb Experiences are located in relation to a guest’s stay.
Previously only available on mobile, fullscreen maps now enable a wider search on desktop.
A new guest menu provides direct access to stays, Experiences, becoming a Host, and more.
Reorganized search filters make it easier to find stays with accessibility-related features.
An increase in the number of stays and Experiences on Airbnb with accessibility features.
More unique homes with accessibility features to better meet the needs of our community.
A new filter allows guests to search for in-person activities with accessibility features.
Online and in-person activities designed to be inclusive of the disability community.
Experiences Hosts can offer free pricing for caregivers assisting guests with disabilities.
Stays and Experiences that guide your escape to natural surroundings.
Share your favorite Airbnb Wishlists with friends, family, and followers on social media.
Cancellation policies have been refreshed to increase clarity for both guests and Hosts.
While planning a stay, relevant Experiences are suggested to guests.
The Trips tab now suggests great, nearby activities while you’re on a trip.
Hosts can message current guests with recommended nearby Experiences during their stay.
Helps ensure Host license and insurance info is up-to-date for Experiences like boating.
Experiences Hosts can now easily revise and update listing descriptions to ensure accuracy.
Simpler than ever for your co-workers to claim their seats to group Online Experiences.
Host community dedicated exclusively to our growing family of Online Experiences Hosts.
Experiences Hosts can now offer discounts to make it easier for more families to participate.
Added 9 new categories of unique homes to choose from—from adobe houses to wagons.
A new category of one-of-a-kind stays found in nature—from bubble tents to working ranches.
Guests can find stays near something special, like a waterfall or a winery.
Completely redesigned to better meet the needs of new Hosts as they begin their journey.
It’s never been easier to list your space on Airbnb, and get help along the way.
A new way for Hosts to easily manage bookings, tasks, and more all in one place.
Updated “Becoming a Host” page has new areas and resources for Experiences Hosts.
A library of valuable articles and videos to inspire new and existing Hosts.
Updated calculator helps you quickly estimate the earnings potential of your space.
A streamlined onboarding process provides a simpler path to becoming an Experiences Host.
Most Experiences Hosts can now easily upload videos to showcase their shared passion.
Property details sourced from public real estate data helps Hosts quickly list their space.
Animated icons make it easy to choose and showcase important listing features.
Advanced computer vision models analyze photos and reorder them for optimal layout.
Automatic text suggestion for creating a compelling listing title based on info provided.
Helps new Hosts quickly describe their listing’s unique and desirable attributes.
Setting an appropriate price for your listing is now straightforward and simple.
We now provide an estimated price range for your space based on comparable listings.
We’ve streamlined and simplified one of the final steps at the end of the listing process.
Get a full preview of how a new listing will appear to guests before it goes live. At last!
When you complete your new listing, Sandy and Brian will be there to celebrate the moment.
Relevant articles support new Hosts throughout the entire onboarding process.
Online classes led by Superhosts help new Hosts get up and running as quickly as possible.
New Hosts attending online classes can email Superhosts directly for personalized assistance.
During the listing process, new Hosts can get advice by privately messaging a Superhost.
Hosts can register for Online Experiences to learn tips and tricks from experienced Hosts.
After listing a new space, guidance is given on next steps—like setting house rules.
New Hosts are given tips on how to get the bookings they want at the prices they expect.
Hosts can add requirements for guests who book, like recommendations from other Hosts.
An automatic alert reminds new Hosts to add a payout method, so they are paid promptly.
The new Today tab lets Hosts easily view any pending booking requests and inquiries.
The Today tab also lets Hosts view existing and pending guest reservations at a glance.
The Today tab provides an easy way for Hosts to access pricing and availability tools.
Relevant articles in the Today tab advise on strategies for successful hosting.
Notifications help ensure Hosts are reminded about anything requiring their attention.
Messages between guests and Hosts now load up to 10x faster.
Allows Hosts to easily locate messages in their inbox by a variety of search criteria.
Inbox updates enable Hosts to quickly filter messages—including those that are unread.
Hosts can now easily personalize their Quick Replies to frequently asked guest questions.
Create messages that automatically send friendly reminders, like checkout instructions.
The Insights tab provides information on local trends to help Hosts leverage new opportunities.
Updated tool for Experiences Hosts with valuable data on earnings, ratings, and more.
An easier way for guests to submit reviews that provide Hosts with useful feedback.
Feedback cues prompt guests to leave more actionable and detailed reviews for Hosts.
New categories in the review flow help guests give a comprehensive summary of their stay.
Guests now have a fuller spectrum, from critiques to compliments, to rate their stay...at last!
New metrics celebrate everything from total guests hosted to things they enjoyed most.
A new way for Hosts to share and celebrate lifetime performance metrics via social media.
The listing details now highlight what makes each Host and their home unique.
An easier way to navigate Help Center with comprehensive support for guests and Hosts.
Personalized guidance helps guests and Hosts easily solve common issues in a few steps.
All guest payment notifications are now centrally located in one easy-to-find location.
On-trip assistance has a 30 second support line, with embedded translation in most languages.
Localized emergency service information for fire, police, and EMT in most regions.
Urgent on-trip support is now offered in hundreds of languages.
Enhanced, dedicated support for Superhosts—North America initially, globally by year-end.
All-new priority support for our Host Community Leaders.
A better way to support guests and Hosts during their trip with more relevant information.
Search simultaneously across all of Airbnb’s support products to find answers more quickly.
Simplified help articles provide the right information—where and when it’s needed.
Step-by-step assistance resolving common on-trip issues like broken or missing amenities.
Clearer, more simplified policies reside in one central location within the Help Center.
New tools to help city officials manage short term rental policies and regulations.
A new policy allowing Hosts to dispute reviews left by guests who violate our party ban.
We’ve expanded our global support staffing by 2x to better serve our community.
We’ve expanded our support coverage from 11 to 42 languages.
A new Host menu provides direct access to support, listings, Superhost status, and more.