What a sweet couple! Both Alexander and Masha were lovely to meet and considerate guests. They spent all day out visiting the sites even despite the rain (as good visitors should!) and were clean and respectful of the apartment. You two are always welcome at my home!
I find it unfortunate there was so much misunderstanding. The ad clearly states it is a basement apartment and I personally mopped, dusted and washed your sheets before you arrived Sunday. Did you even go on the roof? Because that is indeed the view as posted. I am hurt by your response, especially after I went through the extra effort to help with your laptop, and renovate the bathroom for your stay. You could have better communicated your concerns and perhaps I could have helped.
Alexander and Maria were great guests. They were out seeing the city most of the time as great travelers should. We look forward to having them visit again soon.