Vancouver Yaletown 2 Bdr Suite!!

We had a great time. Location perfect for walking around, bus, train stations. Shopping for groceries, and mall close by.

Great Yaletown location. Great top floor unit in smaller 7-story building. Unit is well laid out and feels spacious with two beds in the second bedroom, a huge walk-in closet, two full bathrooms, and a den. Unit was very quiet; faced an alley and there was no noise from neighbors. Management company was helpful and prompt. Cleaning service did a very thorough job; place was spotless. No dvd player in unit.

Noisy! From 5am the dumpster trucks appear and didn't get one night's peaceful sleep. The apartment was very small for 4 people with the photos being misleading in how big it is. The intercom didn't work which was a problem on the first day when we couldn't get into the apartment and Malibu had not sent us the phone number in the flat or the intercom access number. The location is excellent however but the noise ruined our stay.

Zuerst das Positive: Das Appartment ist sehr gut ausgestattet und liegt zentral in Yaletown. Viele Restaurants und Bars liegen unmittelbar in der Nähe. Einkaufsmöglichkeiten gibt es zuhauf. Allerdings bei Ankunft im Appartment ging das Licht teilweise nicht, die Klimaanlage war defekt (das blieb auch für den kompletten Aufenthalt so), die Balkontür ließ sich nicht öffnen, im Badezimmer fiel ein Halter von der Wand und insgesamt hatten wir den Eindruck das die Endreinigung nur zur Hälfte durchgeführt wurde. Auf Nachfrage wurden die meisten Mängel behoben, bis auf die Klimaanlage. Unser Parkplatz in der Tiefgarage war nicht nutzbar (Hinweis auf dem Boden: "small cars"), wir fuhren einen Ford "Crown Victoria" (Länge 5,38m). Nach Rückfrage erhielten wir einen Gastparkplatz. Allerdings wurde uns nicht mitgeteilt, das der nur 24 Stunden nutzbar ist. Die Konsequenz - unser Auto wurde abgeschleppt. Es kostete uns einen vollen Nachmittag (Canada day) zu ermitteln warum der Wagen abgeschleppt wurde und wo wir ihn wieder abholen können. Kosten für uns 120 C$. Als Entgegenkommen von seiten des Management von Malibu wurden uns die Parkgebühren erlassen. Insgesamt war unser Aufenthalt aufgrund der tollen Lage schön, allerdings ist mit den beschriebenen Einschränkungen. Das Management der Anlage ist stark verbesserungswürdig (vor allem bei dem Preis).

Great location! We stayed here for 10 days and could walk pretty much anywhere we wanted to go. It is a very well located apartment and it had everything that we needed. Before I go on: Our reservation was cancelled about 3 weeks before our trip, BUT we were upgraded to a much nicer apartment with 3 bedrooms. Alas, something happened and we were put back in our original apartment. My point is, yes, there was a cancelation, but it never inconvenienced us. We got the car service from the airport because I was traveling with my baby and my mother; it is definitely well priced (compared to other car services) and you don't have to go pick up the key at the main office; you can just go directly to the apartment and get settled. Michelle was always very responsive. I was worried about little charges, but I have not been charged anything extra that I am aware of. I think you just have to make sure to throw away all the garbage before you leave. We also left all the dishes as we found them (clean and put away). Great bang for our buck!

Irresponsible, unclear, unreliable property management group. Avoid.

The good: -Malibu personnel were very helpful and extremely responsive. Always able to get hold of someone. -The 538 Smithe 2 bdrm unit was indeed a true 2 bedrooms with a third nook. -The 538 Smithe condo was in a fantastic location, one block from the Granville street entertainment district. -The 538 Smithe was quite quiet. -Great value compared to hotels. The bad: -The 538 Smithe unit was poorly constructed and finished. Closet doors weren't on hinges. The kitchen faucet was loose. The in-suite washer/dryer were loud. -The 538 Smithe unit had carpets in the bedroom that looked filthy and desperately needed a carpet cleaning. -The 538 Smithe unit didn't have a garbage chute on its 7th floor unit...you had to go down to the garage to throw garbage away.

Our suite was great, clean and attractive; the view was beautiful. One problem we encountered was a poor internet connection which was quite frustrating at times. One suggestion would be to have a drawer unit in the bedroom closet as storage is quite limited. Things to add: more hangers, a box of Kleenex and an ironing board. Staff were pleasant and helpful. Would definitely stay again.

The suite was beautiful! Just as we pictured it. Could have used a few more amenities, like a trash can in the kitchen and forks in the kitchen. Other than that though, the stay was fantastic. Really felt like home during our time in Vancouver.

We had a great time, the condo was everything we needed and a perfect location! We were there with two families with three kids and it was just what we were expecting. My only suggestion was that we could use a few more kitchen spoons etc, very minor. We really liked having someone meet us there and show us around, other then that we didn't really need someone sitting at a desk in a hotel lobby. We'll be back for sure and I'll be sending this web address to all our friends for their travels. Thanks again!

The stay was fantastic! The apartment was in great condition, wonderfully located, and incredibly comfortable. Not only that, Natasha catered to our schedule flexibly for the pick up time. Would happily stay there again and recommend it to anyone!

Great unit. Fit what I was looking for.

Great Place! Location was top notch and Roxanne was extremely helpful and responsive. I would definitely recommend.

We love that the bedrooms are located in another floor as it helped me concentrate on work while my 2 year old is playing or watching TV on the 2nd floor. The only thing that was challenging was the 2nd bedroom was near the street (West 6th) where my 2 year old was sleeping with our nanny. Other than that the place is very strategically located.

The host canceled my reservation 33 days before arrival.

This was the first time any of my friends or I had stayed in a serviced apartment (vs. a hotel), so needless to say, we were quite apprehensive. However, everything went remarkably well. Before our arrival, Malibu was great about contacting us by e-mail and responding to all of our questions. There was a lot of confusion when we arrived, because Malibu had given Airbnb the incorrect street address (it is 652 W 6th Avenue, for future reference!) and so we were unable to find the place our first night (we arrived very late at night after close of business). However, when we complained about the predicament we had been put in, both Airbnb and Malibu were extremely cooperative and offered a refund for the first night. The rest of the trip passed uneventfully. Malibu apologized in advance because their carpets were quite dirty, which they were. The rest of the apartment wasn't terribly clean - inside of closets, etc. - but was passable. The kitchen is beautiful with great equipment, although we weren't there long enough to really cook anything. There was a dishwasher, though we couldn't find the dishwasher detergent. However, there was dish soap and a sponge so we used that. The general impression was that there was enough provided for four people to eat one meal (we didn't eat in the house during our stay so I can't be positive). The two bathrooms were nice, but the "second bedroom" had only glass French doors and was right by the entrance without closets in the room, so be aware that the second bedroom is significantly less nice than the master. There is a phone line in the house, and supposedly also internet although we could not find the network they told us to look for. Luckily, one of the neighbors had an unsecured network that we were able to use! Linens as well as some basic toiletries (shower gel, soap, shampoo, conditioner) were provided (only once per trip unless you pay for an extra cleaning). We were there at the height of Vancouver summer and it did get a bit warm without air conditioning, but this was easily managed with the floor fans that were provided as well as by leaving the windows open. However, be aware that the front of the house is on a fairly busy road so if you get bothered by traffic noise, it could be annoying. Being from New York, this was very light traffic by our standards so was not a problem. What's especially great about this place is its location! It was a 3-5 minute walk to the subway station, and there were two bus stops very nearby. You are then a one-stop ride away from Yaletown, 2 stops from downtown, and a few stops from the waterfront and even the airport. Amazing. It's extremely possible to get by without a car, although parking was also provided. There was also a Zipcar location next to the subway station. There was a 7-11, Starbucks, Whole Foods, Subway sandwiches and more all within easy walking distance (1-3 blocks). The townhouse itself is in a small "compound" of sorts, and the other homes seemed to be primarily occupied by families, which made it feel very friendly and safe. Overall, I would highly recommend this place and Malibu Investment Corp.

The positive: very good location, close to the skytrain, buses, groceries and restaurants. Easy access to downtown and granville island and very nice walk along false creek. Lots of space, the 2bdrm and living space are very confortable for 4 people. Very easy company to deal with. They answer emails even on the weekend. Rules are strict (check in, check out) but if you follow them, it's no problem. The negative: place was not clean when we got there (carpets had not been vacuumed, lots of stains on the walls) and still we pay $60 cleaning fee. The kitchen needs some more ustensils to be cooking. Yes there is a dishwasher but there are not enough plates, glasses and cutlery for 4 people to be eating more than one meal without washing the dishes. Pots are tiny, no salad bowl, no salt no pepper left or coffee filters. Don't think of making any big meals there. Very very noisy street, lots of traffic. The place gets really hot but you can't really open the windows with so much noise outside. Overall: a good experience but the final price with taxes and fees is very high for the state in which the townhouse is left. Needs a good cleaning.

This apartment is in a great location; walking distance to grocery stores, night life, and shopping. The kitchen, furnishings, and bedrooms were ample for four people. It is a little loud with the traffic on the cross streets, which can be mitigated if the windows are closed. Unfortunately for us this was not an option as it was pretty warm the last week of July in Vancouver. The management staff were extremely informative and helpful before we arrived and during our stay. I would definitely stay here again.

Location, service and apartment were great. We felt that for the price the apartment could have been a little cleaner though. The carpets were pretty dirty looking and there was a terrible smell from the garbage disposal not being cleaned from last tenants. Apart from this it is spacious and a nice place to stay. We certainly had the best service from Malibu though and will continue booking accommodation through them.

lovely apartment - huge for 1 person. TV was pretty complicated but that is because it was the first time I had come across Tellus. Not a lot of kitchen implements but I added to these during my stay.

All of Malibu suites are meticulously clean and high end, staff is friendly and you definately get a better deal staying in a spacious, furnished condo than paying more money to stay in a tiny hotel room!