Help > General Info
Account
Log in to your Dashboard > Account > Settings > Password.
Completing your profile is a key part of the Airbnb experience because it allows you to share information about yourself with potential hosts or travelers. By filling out your profile with a headshot the first time, you don't have to repeat information about yourself to every user you send a message to -- they can simply click on your picture to view more information about you. Conversely, you can click on another user's profile to view more about them. Additionally, some hosts make it a requirement for guests to have a complete profile in order to book their property.
Please go
here and follow the instructions.
No, we don't link anyone to your Facebook account. Airbnb only uses the Facebook link to pull basic pieces of information when a reservation is being made so that a host and traveler can know a little more about each other. The information that is transferred is your school, your work, any networks you're a part of, and the "About Me" section. You can control what information is provided to Airbnb by setting your privacy preferences on Facebook.
Mobile
Response time is crucial in a marketplace. We created text message alerts to give you instant status updates of new messages, reservation status, and reservation requests. For hosts, it is often the case that the first to respond gets the reservation. For guests, you can know instantly if a reservation request has been accepted or not.
To start receiving them, log in to your account and go to "Edit Profile". Enter your mobile phone number under the Notifications section. Use the format 1-555-555-5555 when entering your number. A confirmation code will be sent to your mobile phone, which you should then input in the "Edit" section of your profile.
Once you receive your confirmation code, log in and click on "Edit Profile". Under "Notifications", you can fill in the confirmation code in the confirmation code field, under the mobile phone number field. Please note: A very small percentage of cell phones and carriers do not accept Airbnb text messaging. If you are not successful in receiving a verification code, your phone may be one of them.
In order to use the mobile site on a Blackberry, you need to first enable Javascript. From the Airbnb mobile site, click the "menu" button on your Blackberry and select "options". Then select "Browser Configuration" and make sure that the "Support Javascript" options is enabled. Then you'll be all set!
From the mobile website, a user can respond to messages, view travel itineraries, and respond to reservation requests.
Groups
The "Groups" feature on the site enables you to stay with and/or host other Airbnb users that share your same interests or have a similar background. Groups range from those that are hobby-specific to school-specific and much more. To view all the groups available, go to www.airbnb.com/groups.
You can sign up for a group via two different means.
1. Log in to your Airbnb account and click on "Edit Profile". From this page, click on "See all groups". From that page, select which group you are interested in and click on "Join Group" from that group's page.
2. Go directly to www.airbnb.com/groups. Select your group of preference and click on "Join Group" on that group's page.
Go to www.airbnb.com/groups. Type in your suggestion where is says "Suggest a Group" and click "Submit". We'll then receive your recommendation and will do our best to get that group up and running!
Go to www.airbnb.com/groups and select which group you would like to search within. From that group's page, click on "See All" to view all listings within that group. From this page, you can filter your search results to meet your specifications.
Go to www.airbnb.com/groups and click on the particular group you would like to view. Then click on the green button, "Show All Members", on the right side of the page.
Think that someone you know would really enjoy being a member of a particular Airbnb group? You can now suggest they join the group either by sending them a link via e-mail or suggesting it through Facebook or Twitter! When you're on the group's page, either copy the link that is listed below "Share this group" and send it to a friend, or click on the Facebook share or Twitter tweet links.
If you already have a listing on Airbnb, your property will automatically appear in the search results for any groups that you're a member of. If you don't have a listing but would like to add one so you can specifically rent to members of a group, go to that group page and click on "Learn More". Then follow the steps to add your listing, which will then show up in search results for that group's listings.