Airbnb does not formally screen users. However, we provide a number of features to build trust and safety on the site.
Reviews earned by traveling or hosting on Airbnb are one of the best tools used to build trust. They show that a user has successfully completed a reservation through the Airbnb system, and they allow you to see feedback from the user's host or guest.
We also allow you to flag any user or listing you feel is suspicious. In any message thread or on any listing’s page, you will see an icon with a small flag which allows you to notify our team who can investigate. Here’s an example of what the flag looks like:
To see a complete list of these features on Airbnb, please visit our Trust & Safety Center.
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