How can we help?
You have 24 hours to officially respond to a guest’s reservation request in your Airbnb account by clicking on the green button to accept or the red button to decline the request. The exact time remaining counts down on your Dashboard. You can get instant alerts of any reservation requests straight to your mobile phone with our text message notifications.
Guests love a prompt response, even if you cannot host them. Though, feel free to take some time to work out details with a guest in the message thread before responding to a request. You should still accept or decline every request you receive to avoid letting it expire. Declining a reservation request has no impact on your ranking, but expired requests negatively affect your listing’s placement in the search results.
Request expired? Find out more about what happens after you receive a reservation request.
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reservation request
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