Reviews are one of our major trust and safety features. They are your opportunity to build a good reputation in the Airbnb community, as well as to tell the community about your experience with a host or a guest. Since you can only write a review after completing a reservation, you can trust that any review you see on a profile page is the result of an actual person staying with or hosting another member of the community.
Two days after your reservation has been completed, you will receive an email from Airbnb asking you to leave a review. You’ll also see an alert on your Dashboard in your account. Guests and hosts rate each other on cleanliness, communication, and more. In addition to public feedback, you can also send private feedback to each other.
You can edit a review you have written within the past 14 days if you go to your Dashboard > Profile > Reviews > Reviews by You > Edit. However, as a community that values honesty and transparency, a negative review will only be removed in the event that it violates our review guidelines.
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